Contact your Operator if you have:

• Questions about store policies or procedures

• Concerns about a coworker or crew member

• Scheduling issues

• Questions about your job responsibilities

• Concerns about your work environment

• Requests for time off

• General workplace concerns

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Contact your Director of Operations if:

• You have a concern involving your Operator

• You feel a workplace issue has not been resolved at the store level

• You need additional support regarding a store-related matter

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Contact HR at hr@pg1restaurants.com for:

• Payroll questions or concerns

• Insurance and benefits questions

• Employment verification requests

• Leave of absence questions

• Workplace concerns or complaints

• Harassment, discrimination, or retaliation concerns

• Any issue you are uncomfortable discussing with store leadership

Important: You may contact HR directly at any time, regardless of the issue.

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Contact your area VP if:

• You have a concern involving a Director of Operations

• You feel an issue has not been properly addressed through other channels

• You need assistance with a serious workplace concern

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If you are having an issue with:

• A crew member → Speak with your Operator

• An Operator → Speak with your Director of Operations

• A Director of Operations → Speak with your VP and/or HR

• Anyone in the organization → You may always contact HR directly

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We are committed to maintaining a respectful, safe, and supportive workplace for all team members.